Monday Q&A: What is an Email Drip Campaign?

Stepping into the second week of our Site Building 101 series, today’s Q&A is all about email drip campaigns:

Question:

“What is an email drip campaign?”

An email drip campaign is a series of automated emails that are sent to your database of leads at a pre-determined pace. For example, you can create a drip campaign that will automatically email your leads a pre-written email from you 1, 3 and 5 days after they first inquire and then once a week thereafter.

Using mail merge features you can even customize your automated emails to include your prospect’s first name and other important variables about their specific needs (i.e. homes in Warwick, NY or wherever they first started their search).

Why Should I Have an Email Drip Campaign?

The biggest reason: You’ll close a lot more prospects from your lead database than you would have without a drip campaign. This occurs because a drip campaign continues to follow up with prospects for weeks, months and years while you continue working with RWA (ready, willing and able) customers.

As an example, think of your lead database like seeds in a garden and your drip campaign is like a timed sprinkler system. Once you’ve planted the seeds you keep watering them until they mature (or in a lead’s case: when they’re ready to buy or sell) and then reap the rewards.

The key to drip campaigns is that it automates this entire growth process for you while still remaining personalized for each prospect. By doing this you’ll have a never ending supply of RWA buyers and sellers within 12 months and every month thereafter for as long as you work in real estate. Not a bad return on investment! :)

Later this week we’re going to dig deeper into how to build an email drip campaign as the final part of our Site Building 101 series.

Photo Credit: laszlo-photo
About Josh Ferris

Josh Ferris is a real estate technologist with interests in online marketing, social media and building websites.

  • geordieromer

    I'm looking forward to seeing you flesh out this idea. I'm a big fan of Marketing Sherpa and Marketing Experiments and have checked out sites like MailChimp and Lyris in the past.

    To me the question is how to create meaningful campaigns with useful content for multiple buyer (or seller) personas.

    Is it best to have a 10-15 email series and start each lead/ prospect at the beginning or just send everyone the same email?

    How do you create an email campaign that's not just a newsletter? And if it is a newsletter, how is this different than subscribing to the blog?

    Thanks in advance.

    • http://www.housemeetsowner.com Josh Ferris

      Hey Geordie,

      I think it depends on your niche and willingness to categorize your leads. For example, if you're chosen business niches are new homes and equestrian properties, both vastly different in many ways, I would divide clients into categories and automate an email series for each niche. I use a general email series for all of my leads because I don't categorize them. I know the emails would be significantly more effective if they were separated but I've been lazy in that regard. :)

      My email campaigns aren't newsletters because I don't think agents need newsletters to be effective.

      Using a comparable industry example, I find it odd to receive a monthly newsletter from a local Audi dealer with topics like healthy eating for kids, going green with pets and the “new dimension of gaming” that are completely irrelevant to buying or leasing an Audi. Thankfully they do include lease offers and similar news at the very top otherwise I might unsubscribe.

      • geordieromer

        Josh- When I go to HouseMeetsOwner I found 2 places to sign up for emails. One is an Altos weekly market update and the other looks like a list of “deals” from new home builders… am I missing something else?

        It seems to me like categorizing leads is key to effectiveness. Condo buyers are looking for different info than sellers are. Vacation home buyers aren't the same as 1st time homebuyers.

        I am really curious to hear more about your campaign. It seems to me that a great email campaign is a huge tool, but I've never seen any “best practices” or shining stars in the real estate space.

        I've ended up on some bad real estate email lists in the past, but I've yet to see a campaign that inspired me to create my own.

        • http://www.housemeetsowner.com Josh Ferris

          The Altos Research is an email follow-up campaign that emails custom weekly market reports to visitors who opt-in to receive them. Will be writing more about Altos Research in the near future.

          The new home builder list of deals (really only allowable if you have some type of connection, I have an exclusive listing of a national builder's new home community) was an experiment but it didn't really take off. I'll probably end up killing that feature soon.

          My email campaign is focused on IDX registrations. Once someone registers to view homes on my site it automatically enrolls them in the email drip campaign follow-up until they opt out. I wrote my own drip campaign though DS does offer some templates to work with.

  • http://www.housemeetsowner.com Josh Ferris

    Hey Geordie,

    I think it depends on your niche and willingness to categorize your leads. For example, if your chosen business niches are new homes and equestrian properties, both vastly different in many ways, I would divide clients into categories and automate an email series for each niche. I use a general email series for all of my leads because I don't categorize them. I know the emails would be significantly more effective if they were separated but I've been lazy in that regard. :)

    My email campaigns aren't newsletters because I don't think agents need newsletters to be effective.

    Using a comparable industry example, I find it odd to receive a monthly newsletter from a local Audi dealer with topics like healthy eating for kids, going green with pets and the “new dimension of gaming” that are completely irrelevant to buying or leasing an Audi. Thankfully they do include lease offers and similar news at the very top otherwise I might unsubscribe.

  • geordieromer

    Josh- When I go to HouseMeetsOwner I found 2 places to sign up for emails. One is an Altos weekly market update and the other looks like a list of “deals” from new home builders… am I missing something else?

    It seems to me like categorizing leads is key to effectiveness. Condo buyers are looking for different info than sellers are. Vacation home buyers aren't the same as 1st time homebuyers.

    I am really curious to hear more about your campaign. It seems to me that a great email campaign is a huge tool, but I've never seen any “best practices” or shining stars in the real estate space.

    I've ended up on some bad real estate email lists in the past, but I've yet to see a campaign that inspired me to create my own.

  • http://www.housemeetsowner.com Josh Ferris

    The Altos Research is an email follow-up campaign that emails custom weekly market reports to visitors who opt-in to receive them. Will be writing more about Altos Research in the near future.

    The new home builder list of deals (really only allowable if you have some type of connection, I have an exclusive listing of a national builder's new home community) was an experiment but it didn't really take off. I'll probably end up killing that feature soon.

    My email campaign is focused on IDX registrations. Once someone registers to view homes on my site it automatically enrolls them in the email drip campaign follow-up until they opt out. I wrote my own drip campaign though DS does offer some templates to work with.